Overview
The CASES Case Tracking and Practice Management System is a modern, richly featured application comprising a set of re-useable software components that implements a generic workflow system. CASES was originally developed and implemented as the case tracking and practice management system for the NSW Office of the Director of Public Prosecution (ODPP). The implementation project of the CASES application at the ODPP received a Director’s Excellence award.
The system is designed to assist tribunals, courts, legal offices and government departments in the conduct of their case and practice workload. It fits naturally into the work flow of solicitors, legal clerks, barristers and other case managers so that their interaction with the system becomes an integral component of their work.
CASES is designed to allow any organisation to change the workflows and associated tasks within the system as and when required. The system provides a flexible environment in which these workflows and tasks can be established and maintained. The solution can be installed into any organisation and can be modified over time by users to ensure that it is appropriate to both their work environment and to their own organisation and its procedures.
The major components of the system are:
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Case tracking
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Practice management
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Client Management
The case tracking elements of the system are concerned with the registration and maintenance of details and tasks associated with a particular matter. This includes the registration and tracking of files, the allocation of responsibility for a matter and the linking together of related matters through a network of associations.
The practice management elements of the system are concerned with the management of matters by the various functional groups within the organisation together with a range of management review functions and reports. These are designed to ensure the efficient conduct of a large office department, the establishment of deadlines and the monitoring of progress plus the tracking of particular important Matters or tasks.
The client management elements of the system are concerned with the management of persons related information. This includes information about subjects, victims of crime, witnesses, solicitors or barristers etc.
